My ePay Window - Quick Overview

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The wait is finally over and my ePay Window will soon be available for you to take advantage of. In coming weeks, we will publish a payroll software update which allows you to publish to the new self-service portal.

MyePayWindow has some fantastic features and benefits for customers to take advantage of, some of which will be a little different to OpenPayslips/OpenEnrol:

What will I be able to do in myePayWindow?

  • Access self-service features as an Employer, Payroll Professional or Employee user, each with specifically assigned features
  • Enable 2-factor authentication for all users. Employers and bureaus can choose to apply advanced authentication for users, improving the security of personal data.
  • Select from payslip templates and design them with logos and configurable fields, to customise them for your needs
  • Customise the system view with company logo and colour scheme
  • View all payslips, pension letters, P45’s & P60’s in one place (no longer split between OpenPayslips & OpenEnrol)
  • View new and historic payslips, pension letters, P45’s & P60’s (Historic files will be migrated and available in the documents tab)
  • View and analyse payroll data for all employees (not just those you publish files for) at a company or payroll professional level. Allowing bureaus and employers to gain insight on their payroll operations

What will change?

  • An app will be available next year. MyePayWindow can be accessed from any device including laptops, tablets and phone via a web-browser
  • Access to myePayWindow will not be available for users operating with Microsoft XP or Vista (they are not compliant with TLS 1.2 which enables the required security features)
  • New user login details will be required to access myePayWindow. This will allow for the setup of more secure authentication on your account
  • Publish existing bespoke payslips from payroll

We understand that change can sometimes be tricky for our customers, even when it is for the best. Please be assured, we will support you with the required resources to migrate smoothly.

This starts with allowing you to migrate companies at a time of your choosing. This puts you in control of migration, allowing you to pick the time that work best for you and your organisation.

There will be a time limit on migration, but this will not come before May 31st 2021, giving you several pay periods to complete the move.

When will I receive this system update?

We will still be introducing my ePay Window with the upcoming release, however, the update will be delayed to allow for the furlough changes to be included.

How will I receive access to my ePay Window?

To ensure a successful launch, we will be gradually introducing customers to my ePay Window.

In the weeks following 23rd November, you will receive an email invitation from [email protected]. This will allow you to activate your Payroll Department account.

Following the update, if you haven’t received your invitation but would like to get started on the new platform, please email our support team and they will get you setup.

Once generated, these credentials can be used to publish documents from your payroll software.

Please note: You will only migrate to my ePay Window when you select the option in payroll, so it is advised to setup your account when you receive the invite. Invites expire after 20 days.

Until then there is nothing you need to do, however if you would like some more information relating to my ePay Window, visit our support page here

What else might I want to know?

  • The change is mandatory; however, we have now extended the deadline for migrating to 31st May 2021
  • The price and charging model will stay the same as OpenPayslips/OpenEnrol
  • Historic files will be automatically migrated to my ePay Window
  • Payroll teams and employees will need new login credentials to enable the increased authentication measures.

We hope that you are as excited as we are for the introduction of this great new offering, however if you have any questions or concerns then please contact [email protected]


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