Common Tax Return FAQs - Personal Tax

On Demand FAQ's

IRIS Personal TaxA summary of the answers to all the top questions we receive in January
It’s a helpful demo of the most common Tax Return FAQs.

See the Course Curriculum below for a list of common questions.
(This page will be updated regulary)

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Course Curriculum


  Common Tax Return FAQs - Personal Tax
Available in days
days after you enrol



Frequently Asked Questions


When does the course start and finish?
It is a completely self-serve, online course - you decide when to start and when to finish.
How long do I have access to the course?
After enrolling, you have unlimited access to the course - across multiple devices.
Do I need an account to register?
Yes. Having an account allows you to see the courses you have registered for, pick up where you left off and see your progress.
How do I register for an account?
Go to the menu at the top of the screen and click Register Now.
What if I have registered previously?
Just click Login and you can enrol onto your chosen course.
How can I see which courses I have enrolled onto?
Log into the IRIS Training Centre and click My Courses.
How do I view a course?
Once you have enrolled onto a course, click the course name in My Courses and the curriculum will appear. Click on any heading to view the video.
Do I need speakers / headphones?
Yes. There will be an accompanying voiceover to guide you through the process.
What if I don’t know my password?
On the Login page, click Forgot Password and follow the on screen instructions.
Where do I go for IRIS Training Centre help?
Email [email protected] (Please note: This is for help on the using the Training Centre, not on the topic of the videos.)
Is Internet Explorer supported?
No. Internet Explorer is not supported. You can use most other browsers (including Microsoft Edge).

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